Privacy Policy

This policy describes how Zicroe collects, uses, and protects your information when you use our services.

Last updated: June 14, 2026

Introduction

Zicroe ("we", "us", or "our") operates the Zicroe platform and related services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using Zicroe, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information we collect

Account information: When you create an account, we collect your email address, name (optional), and password (stored in hashed form). We use this to authenticate you and manage your workspace.

API log data: When you send logs to Zicroe, we store the request metadata you provide — including timestamps, HTTP methods, endpoints, status codes, response times, error messages, and any custom metadata fields you attach.

GitHub integration data: If you connect a GitHub repository, we access repository metadata and code content necessary to provide error analysis and debugging features. We do not modify your repositories without your explicit action.

Usage data: We may collect information about how you interact with our platform, such as pages visited, features used, and general usage patterns, to improve our services.

How we use your information

We use the information we collect to:

  • Provide, operate, and maintain the Zicroe platform
  • Authenticate users and manage accounts
  • Process and analyze API logs to deliver debugging insights
  • Connect errors to your codebase for root-cause analysis
  • Improve our services and develop new features
  • Communicate with you about your account or service updates
  • Detect, prevent, and address technical issues or abuse

Data sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • Service providers: With trusted third-party vendors who help us operate our platform (e.g., hosting, AI analysis), subject to confidentiality obligations.
  • Legal requirements: When required by law, regulation, or valid legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

Data retention

We retain your account information for as long as your account is active. API log data is retained according to your plan and workspace settings. You may request deletion of your account and associated data by contacting us.

Security

We implement industry-standard security measures to protect your data, including encryption in transit, secure authentication, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Export your data in a portable format

To exercise these rights, contact us at privacy@zicroe.com.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of Zicroe after changes constitutes acceptance of the revised policy.

Contact us

If you have questions about this Privacy Policy, contact us at privacy@zicroe.com or visit our Contact Us page.